Shipping Policy
1. **Order Processing**: Orders are processed within 1-2 business days after purchase. You will receive an email confirmation once your order has shipped.
2. **Shipping Rates and Delivery Times**:
– *Standard Shipping* (3-7 business days)
– *Expedited Shipping* (2-3 business days)
3. **Tracking Your Order**: Once your order ships, you will receive a tracking number via email so you can follow its journey.
4. **International Shipping**: Currently, we only ship within the United States and Canada.
Stay tuned for future updates on international shipping.
Refund Policy
1. **Eligibility for Refunds**:
– Items must be unused, unwashed, and in the same condition that you received them.
– Items must be returned within 30 days of purchase.
2. **How to Return**:
– Email us at shoptohmi@gmail.com with your order number and reason for return.
– We will provide you with a return shipping label.
3. **Refund Process**:
– Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days
4. **Damaged or Defective Items**:
– If you receive a damaged or defective item, please contact us immediately at shoptohmi@gmail.com with a photo of the issue. We will resolve it promptly.
*Contact Us*
If you have any questions or need further assistance, please contact our customer service email shoptohmi@gmail.com
